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About Us

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Our 
Story

Hi, I’m Sandy — your local pet carer for Strathpine and the surrounding area.
I wasn’t allowed pets as a child, so the moment I became an adult, I made up for it in full. Since then, my life has been filled with animals of every personality type imaginable.

 

These days I live with my little fur family of three chihuahuas — my personal Kaos Krew — who keep life entertaining, unpredictable, and full of lessons.

The Animals Who Shaped Me

Over the years I’ve shared my home with:

Nimbell — my huntress cat who ruled the yard

Erky — the cheeky cockatiel with a big attitude

Roxy — the tiny foxy with a huge heart

Bob — the Maltese gentleman

Henry — the angel fish who floated peacefully… unless another fish dared enter his territory

Every one of them had their own quirks, boundaries, and ways of communicating — and they all shaped how I understand animals today.

What This Means for Your Pet

Living with confident pets, sensitive pets, spicy pets, shy pets, chaotic pets, and even territorial fish has taught me to:Read subtle behaviour cuesAdapt calmly to different personalitiesSupport anxious or reactive petsCreate predictable routines

Your pet benefits from a lifetime of learning, observing, and caring — shaped by every animal who has ever shared my home.

My Values & Philosophy

Respect First

I will always respect your pet’s boundaries, personality, and communication style. Every animal deserves to feel safe, understood, and treated with kindness.

 

Calm, Patient Care

I will provide calm, predictable care that helps pets feel secure — especially those who are anxious, reactive, shy, or unsure. I meet every pet exactly where they are.

Individualised Support

I will adapt to your pet’s needs — whether they’re confident, sensitive, dramatic, spicy, elderly, energetic, or still learning the world.

No two pets are the same, and their care shouldn’t be either.🌱 Gentle

 

Guidance, Never Force

I will never use force, restraint, or rushed handling. I believe in gentle encouragement, patience, and creating space for your pet to feel comfortable.​

Attention to DetailI will notice the small things — behaviour changes, appetite shifts, environmental concerns — and I will let you know if something seems unusual.

🐾 The Kaos Krew

Zhuli — The Diva

Zhuli is very clear about her likes and dislikes, and she expects variety in both food and entertainment. What was perfect yesterday may be unacceptable today — and she will absolutely let you know. She’s judgemental, confident in the home, and never hesitates to express her opinions or desires.During the COVID years she missed the early exposure that helps puppies grow into calm, confident dogs. Because of that, the world can feel unpredictable to her, which makes her reactive. Two years of gentle exposure, calm routines, and consistent commands have made a noticeable difference — and not just to me, but to others who’ve watched her grow. She’s gone from barking at everyone to being suspicious only of people with beards, sunglasses, or wheels.Dog reactivity is still her biggest trigger. She was present when Max was attacked as a pup, and that moment shaped her — but so has all the patient work since.One of her biggest breakthroughs came when I noticed her tail drop every time we approached a particular house — the same place where her barking sessions always started. For a couple of weeks, I carried her past that spot, putting her down a little sooner each time. Now she walks past on her own with just a bit of leash pulling. It may seem small, but for her it’s huge. I’m incredibly proud of how far she’s come.

Max — The Dramatic

Max has always been sensitive, expressive, and dramatic — a little dog with extremely big feelings. He’s also the king of over‑excitement. Whether I’ve been gone five minutes or five hours, his reaction is identical: full‑body wiggles, squeaks, and sometimes a little excited pee. We’ve been working on calmer greeting routines, and he’s made real progress over the past year.At dinner time, I don’t need a watch. Max stands on me, gets right up in my face with licking and huffing, and then paces up and down on my lap until I acknowledge that yes, he is starving, and yes, he might perish if not fed immediately.When he was under a year old, he was attacked by another dog. He wasn’t physically hurt, but the experience made him reactive, channelling all those big emotions into barking, posturing, and worry whenever another dog appears.He thrives on routine, predictability, and clear communication. With consistent commands, gentle exposure, and calm handling, he’s been improving steadily. His reactions are becoming smaller, shorter, and easier to redirect, and he’s learning to check in with me instead of spiralling.A calmer home environment has helped him enormously. Max has learned that excitement doesn’t have to explode into chaos. He’s still dramatic — that’s just who he is — but he’s learning how to regulate those big feelings instead of being ruled by them.

Westley — The Erratic

Westley is still a pup and very much learning the world through the dogs around him. He doesn’t really understand why Max or Zhuli react — he just copies the behaviour because that’s what puppies do. Underneath it all, he’s quite social, and I genuinely believe he’d be fine with other dogs if he wasn’t absorbing their reactions as part of the household dynamic.His daily routine looks something like this: zoomies, drink, what’s that and can I eat it, wrestling, what’s that and can it tear, eat, drink, copy Max, fetch, cuddles, annoy Zhuli, eat, drink, sleep… then more zoomies.And then there’s the weeing. Westley is still figuring out his toilet training, and when he’s excited, distracted, or copying someone else’s bad idea, accidents happen. He’s not being naughty — he’s just young, impulsive, and still learning where his body ends and the world begins.He’s powered by joy, chaos, and impulse, and he’s still figuring out which behaviours are his and which ones he’s borrowing from the older two. He’s taught me patience, flexibility, and how to guide a young dog who’s still discovering who he is.Westley went through a regression where he kept returning to an old accident spot and treating it like a regular wee area. With pet gates, proper cleaning, and a consistent outside‑wee routine, that behaviour has basically stopped. Giving him structure and removing the temptation helped him reset and understand what’s expected.He’s also been unsure about little people. Their size and movements were unfamiliar to him, but gentle work with my neighbour and their child is helping him realise they’re not scary. Each calm interaction builds his confidence, and he’s slowly becoming more relaxed around them.Westley is growing in all directions at once — physically, emotionally, and behaviourally — and every bit of structure helps him figure out the world without getting overwhelmed.

Let’s Work Together

500 Terry Francine Street 

San Francisco, CA 94158

Tel: 123-456-7890

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